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A digital platform that helps artisans & MSMEs manage orders, streamline production, and sell globally — basically turning local craft into global business 🚀🧵

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UX/UI Design

B2B

MSME

LAL10 Manufacturers
Developing a Comprehensive Digital Solution for MSME Manufacturers​

Build a one-stop digital command center 🖥️ 📦 for manufacturers that makes order tracking crystal clear, inventory less of a headache, and production smoother than a hot knife through butter 🍞🔪. Basically — help MSMEs ditch the messy registers and run like pros

🔍 The Problem

Manufacturers and MSMEs on Lal10 were drowning in manual chaos 📒✏️. What should’ve been simple processes—like tracking an order or planning production—turned into endless follow-ups, scattered notes, and frustrated buyers.

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In short → manufacturers felt stuck in a loop of inefficiency, and buyers lost faith in the system. Without a digital-first solution, growth for MSMEs remained out of reach.

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  • Opaque Order Tracking

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  •  Fragmented Processes

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  • Zero Data Insights

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  • Broken Buyer Experience

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🚧 The biggest blockers?

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  • Tracking Gaps

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  • Cash Crunch

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  • No Data

🎯 My Role

  • Led end-to-end design → research, flows, wireframes, UI

  • Built mobile-first experience → simple for first-time MSME users

  • Designed dashboards & analytics → turned chaos into clarity

  • Collaborated with product & devs → shipped fast, tested faster

🧪 Hypotheses

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👮‍♀️ For Whom?

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Manufacturer 

  • Smooth order tracking without chasing buyers

  • Faster production cycles → no waiting for funds

  • Clear insights to plan inventory & resources smartly

  • A chance to scale her business & reach bigger buyers

Frustrations

  • Manual record-keeping → scattered WhatsApp, notebooks, spreadsheets

  • Delayed payments & no working capital = stalled production

  • Zero visibility → doesn’t know order status until it’s too late

  • Overwhelmed by fragmented systems, miscommunication, and errors

  • Buyers lose trust when updates aren’t transparent

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🔍 Research & Insights

  • 🎤 Spoke to 50+ MSMEs → uncovered hidden bottlenecks in operations

  • 🤝 Worked with cross-functional teams → aligned design with business goals

  • 📊 Studied industry benchmarks → spotted gaps & opportunities to stand out

  • 🚚 Real-time order tracking = trust + accurate fulfillment

  • 🧵 Production visibility = smoother workflows & higher productivity

  • 💰 Financial tools = healthier cash flow, less stress

  • 📈 Data-driven dashboards = smarter scaling decisions

🪜 User Flow  (zoom inn for better view!!!)​

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🎨 Design Process 

User-Centered Design
👩‍💻 Simple, intuitive UI → even first-time smartphone users could adapt
📱 Mobile-first → built for MSMEs in remote towns, not just big cities
🔧 Modular → ready to scale as businesses grow

Production Tools
📋 Daily Production Report (DPR) → instant efficiency checks
⏱️ Measure wheels → track timelines like a speedometer for factories

Core Features
📦 Orders + Inventory → Automated, no more pen & paper chaos
🚚 Real-time tracking → Buyers finally see where their order is

Finance Made Easy
💳 Quick loan requests → no paperwork nightmares
💡 Cashflow insights → know where every rupee goes

Raw Material Hub
🧵 One-stop shop → buy fabric, dyes, trims without middlemen
📊 Live stock updates → no more “oops, out of stock” surprises

Analytics & Dashboards
📈 Revenue, orders, delays → all in one place
🎯 Visual insights → smarter, faster decisions

✅ Glimpse of Final Output / Solution

🔑 Login

✨ Splash intro → vision of smarter manufacturing
📝 Quick entry → GST + Company name, done!

📦 Orders 

🔄 Progress circle → see % completion at a glance
📋 Order ID, dates, details → all in one clean view
✅ Step tracker → know exactly what’s done & pending

🧵 Fabric

🎨 Pick your fabric → type, GSM, thickness
🔍 Enquire instantly → any fabric, anytime
🛍️ Buyer-friendly hub → explore, compare, choose

💰 Finances

🪪 KYC made simple → upload docs as you go
📑 Auto-checklist → address, proof, agreements
✍️ E-sign + instant status → credit approved on-screen

📊 Results & Impact

⚡
+30%

⚡ +30% operational agility

🎯
+25%

🎯+25% order accuracy

📦
-40%

📦 -20% holding costs

📞
-40%

📞 -40% customer queries

💡 Learning & Next Steps

  • 🔄 Test & tweak → A/B tested flows to make navigation and features stick

  • 👀 Dashboard clarity → Iterated layouts until insights were instantly readable

  • 🎓 Train the trainers → 2-week program for 50+ manufacturers, no hand-holding needed

  • 📚 Step-by-step guides → users could explore independently, confidently

  • 📊 Continuous UX upgrades → behavior analytics fuel ongoing improvements

 

 

🏁 Conclusion

The Lal10 Manufacturer App transformed MSME operations from chaotic to digital smooth sailing 🚀.

  • ⚡ Efficiency → faster, smarter production

  • 🔍 Transparency → order tracking and financials clear as day

  • 📈 Scalable growth → future-proof platform empowering artisans & manufacturers

👉 Bottom line: smart design + strategic innovation = happier users, smoother business, and scalable impact 🌟

Other LAL10 Projects

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